Very professional and so much knowledge. You can tell he is very experienced. He saved my floor and bought my vision to life. Can’t wait to enjoy it. Very easy to deal with and kept me informed every step of the way. Highly recommend
We were a bit weary of the sanding back and re-staining our floors obviously due to the cost involved but let me tell you it is the best money we have ever spent! Our house has completely transformed. We have pine flooring and Steve did a fantastic job sanding our floors back to their original colour with a simple water based stain on top. Kaylene was an absolute pleasure to deal with on the customer service front and always replied promptly answering all my annoying questions. A very professional company with the end result producing perfection! We love our new floors and would recommend Park Avenue Floors to anyone!
I love my new floor boards,they look amazing! Steve is a professional at his craft, would highly recommend him, communication was excellent and the service was above and beyond! Thanks so much Steve and Kay x.
Great customer service! My questions were always answered with detail and quickly any time of the day. Steve is very friendly and very committed to getting the job done! I am thrilled with the finished look of my floors. Steve’s experience clearly shows through with the quality of his work. I would definitely recommend using park avenue floors to anyone that asked and am thrilled with the outcome of my floors. We had our jarrah floorboards sanded and re stained to a darker finish. Steve had to put in extra product to get them to the finish we wanted – but the great thing was he just did this without me needing to direct him as he had taken the time early on to understand exactly what we wanted. Job was finished within the quoted timeline and I couldn’t be happier with them.
When Steve first presented to our home, it was readily apparent he had knowledge and experience reflecting his over 30 years in this trade. He patiently and thoroughly inspected the site, highlighting options and problem solving. Steve answered our questions patiently and comprehensively, and provided a number of ways to move forward. He provided a clear description of the process. Compared to other contractors, he was forthright, clear and had a positive attitude. The final result of the floor sand and polish (Hard Wax Oil, Fiddy’s) produced an excellent result. Steve used specific techniques to account for the age of the floor and gaps. The site was left in excellent condition. In addition, Steve repaired an area of concern of the engineered floor from the previous installer.I would highly recommend Steve and Kaylene at Park Avenue Flooring. Their workmanship, communication and experience produced an exceptional result. Our interaction with Kaylene and Steve was one of the most positive out of the entire build process.
Steve completed a two bedroom, lounge and reception area repair, sand and polish of my apartment in Hawthorn. When I say repair, there were moved walls and so floorboard vacancies, some old floors looked liked a pro hart painting scene after a 30’year old carpet was lifted…. it was not a small job. The finish was amazing. Steve was professional throughout-we caught up only a few times during the job and he was knowledgeable, taught me about my floors and trusted absolutely with the keys to the house. Definitely will use Park Avenue Floors again!
I am so happy with my new floors. Park Avenue are so professional and did a fantastic job matching my original floorboards. The laid the new timber, sanded and polished the new and existing floors and they look sensational. Thanks to Steve and the team.